ICT Project 2009

Data Centre Management Division 

1. Upgrade of DNS Servers.
2. Implementation of Wireless LDAP.
3. Installation of Centralised Authentication System (CAS) on new server.
4. Installation of SSL certificate for SIS OAS security enchancement.
5. Storage Area Network (SAN) redundancy for UMMAIL storage.
6. Upgrade of SAN Infrastructure by 13TB.
7. Network Attached Storage (NAS) Infrastructure Implementation.
8. Implementation of Symantec Netbackup Reporting.
9. Acquisition of JABBER application server.
10. Acquisition of Receipting Modules application server.
1. Implementation of VMWare Infrastruktur for Disaster Recovery Site.
2. Implementation Secondary Backup Infrastructure for UMMail Storage Server Backup.
3. Preparation of Central Authentication System physical server.
1.  Staff Appointed to Permenant Post                                                         
   - Luqman Nul Hakim bin Abd Latip.
2. New Appointment (On Contract Basis)
  - None.

ICT Security, Training and Quality Control Division & Planning and Research Computing 2009

a. ICT Courses organized by PTM are as follows :- 

Month Bil Date Course Duration (Days/Hour) Number of Participants
JAN 1 14/1/09 Turnitin (Antiplagiarism Tool)  3 hours 13
FEB 2 18/2/09 - 19/2/09 Windows Vista Operating System 2 hours 29
FEB 3 25/2/09 - 26/2/09 OpenOffice-Writer  2 hours 15 
MAR 4 16/3/09 - 18/3/09 Windows Vista (Advanced)  2 hours 10 
 MAR  5 25/3/09 - 26/3/09 OpenOffice - Calc  2 hours 13
APRIL 6 6/4/09 - 7/4/09 Windows Vista Operating System 2 hours 27
MAY 7 15/5/09 Turnitin (Antiplagiarism Tool)  3 hours 31
JUNE 8 11/6/09 Turnitin (Antiplagiarism Tool) 3 hours 16
JUNE 9 19/6/09 Turnitin (Antiplagiarism Tool)  3 hours 14
JUNE 10 23/6/09 Turnitin (Antiplagiarism Tool)  3 hours 9
JUNE 11 25/6/09 - 26/6/09 Windows Vista Operating System 2 hours 25
JULY 12 1/7/09 Computer Maintenance and Security (for ISB staff) 1 hours 43
JULY 13 2/7/09 Ms Office 2007 (Word,Powerpoint dan Excel) 1 hours 44
AUG 14 17/8/09 - 18/8/09 Windows Vista Operating System 2 hours 27
AUG 15 18/8/09 - 20/8/09 SAS Enterprise guide 3 hours 20
AUG 16 25/8/09 Gmail 6 hours 16
OCT 17 14/10/09 -15/10/09 Windows Vista Operating System 2 hours 8
DEC 18 16/12/09 -17/12/09 Windows Vista Operating System 2 hours 26
NOV-DEC 19 Nov - Dec 09 Program Pentauliahan Profesional(3P) - CCNA, Oracle 
11g, CompTIA network+, CompTIA Security+, Dreamweaver, Flash etc 
7-15 hours 14
 Total  410

 

Bil Date Course Duration (Days) Number of Participants
1 16/1/09 - 20/1/09 Computer Maintenance and Security 2 21
2 21/1/09 - 22/1/09 Programming in ASP. NET (Basic) 2 14
3 21/1/09 -22/1/09 Ms Powerpoint 2007 (Basic&Intermediate) 2 25
4 28/1/09 - 29/1/09 Ms Excel 2007 (Basic&Intermediate) 2 24
5 11/2/09 - 12/2/09 ICT Security Awareness 2 15
6 16/2/09 - 17/2/09 Ms Word 2007 (Basic&Intermediate) 19
7 18/2/09 - 19/2/09 Website Development 2 31
8 23/2/09 - 24/2/09 Adobe Flash  2 33
9 25/2/09 - 26/2/09 Introduction to Computer and Internet 2 26
10 11/3/09 - 12/3/09 Ms Powerpoint 2007 (Basic&Intermediate)  2 27
11 16/3/09 - 17/3/09 Ms Word 2007 (Advance)  2 29
12 18/3/09 Ms Outlook 2007 (E-Mail) 1 30
13 18/3/09 - 19/3/09 Ms Excel 2007 (Basic&Intermediate) 2 22
14 19/3/09 Ms Visio 2007 (Basic)  1 25
15 30/3/09 - 31/3/09 Ms Publisher 2007 (Basic) 2 27
16 8/4/09 - 9/4/09 Ms Word 2007 (Basic&Intermediate) 2 28
17 13/4/09 - 14/4/09 Ms Access 2007 (Basic&Intermediate)  2 32
18 15/4/09 - 16/4/09  Ms Powerpoint 2007 (Advance) 2 20
19 20/4/09 - 21/4/09 Ms Excel 2007 (Advance) 2 26
20  22/4/09 - 23/4/09 Website Development 2 27
21 13/5/09 - 14/5/09 Ms Excel 2007 (Basic&Intermediate) 29
22 18/5/09 - 19/5/09 Ms Powerpoint 2007 (Basic&Intermediate)  2 30
23 20/5/09 - 21/5/09 Programming in PHP & MySQL (Basic) 2 15
24 25/5/09 - 26/5/09 Computer Maintenance and Security 2 23
25 27/5/09 - 28/5/09 Linux Fundamental 2 23
26 3/6/09 - 4/6/09 Ms Word 2007 (Basic&Intermediate) 2 24
27 8/6/09 - 9/6/09 Introduction to Computer and Internet 2 22
28 10/6/09 - 11/6/09 Basic Network and Wireles Configuration 2 22
29 15/6/09 - 16/6/09 Adobe Flash  2 24
30 29/6/09 - 30/6/09 Data Processing and Analysis using SPSS 2 27
31 8/7/09 - 9/7/09 Ms Excel 2007 (Basic&Intermediate) 2 25
32 13/7/09 Ms Visio 2007 (Asas) 1 16
33  15/7/09 - 16/7/09 Ms Powerpoint 2007 (Basic&Intermediate) 2 25
34 20/7/09 - 21/7/09 Ms Word 2007 (Basic&Intermediate) 2 25
35 5/8/09 - 6/8/09 Kursus ICT Security Awareness 2 14
36 10/8/09 - 11/8/09 Ms Word 2007 (Basic&Intermediate) 2 20
37 17/8/09 - 18/8/09 Ms Access 2007 (Basic&Intermediate)  2 22
38 19/8/09 - 20/8/09 Ms Excel 2007 (Lanjutan)  2 28
39 2/9/09 - 3/9/09 Ms Excel 2007 (Basic&Intermediate) 2 18 
40 9/9/09 - 10/9/09 Ms Powerpoint 2007 (Basic&Intermediate) 2 18
41 16/9/09 - 17-9/09 Ms word 2007 (Advance)  2 15
42 16/9/09 - 17/9/09 Introduction to Computer and Internet 2 13
43 12/10/09 - 13/10/09 Ms Word 2007 (Basic&Intermediate) 2 14
44 14/10/09 - 15/10/09 Website Development 2 24
45 19/10/09 Ms Outlook 2007 (Email) 1 12
46 20/10/09 - 21/10/09 Computer Maintenance and Security 2 15
47 16/11/09 - 17/11/09 Ms Powerpoint 2007 (Basic& Intermediate) 2 17
48 18/11/09 - 19/11/09 ICT Security Awareness  2 12
49 25/11/09 - 26/11/09 Ms Excel 2007 (Basic&Interemediate) 2 19
50 23/11/09 - 24/11/09 Ms Word 2007 (Advance)  2 10
51 25/11/09 - 28/11/09 Ms Visio 2007 (Basic)  1 7
52 9/12/09 - 10/12/09 Ms Word 2007 (Basic&Intermediate) 2 23
53 9/12/09 - 10/12/09 Ms Acces 2007 (Basic&Intermediate) 2 23
54 14/12/29 - 15/12/09 Ms Excel 2007 (Advance)  2 16
55 16/12/09 - 17/12/09 Data Processing and Analysis using SPSS 2 21
56 23/12/09 - 24/12/09 MS Publisher 2007 (Basic) 2 20
    Total 107 1222

The list of Software for teaching and learning managed by PTM from 2005 – 2009 are as follows:-

Bil. Name Version Modules Total of License
 1 Adobe Creative Suites CS   40
 2 Adobe Photoshop CS2 
Adobe Illustrator CS2 15 
Adobe Acrobat 8.0 Professional 50
CS2
CS2
  15
15
50
 3 Adobe Web Standard CS3  
- Flash  
- Dreamweaver
CS3   30
 4 Adobe Design Premium CS3  
- Photoshop
- Illustrator 
- InDesign 
- Flash
- Dreamweaver 
- Acrobat Pro 8.0 
CS3   140 
 5 Adobe Design Premium CS4 (package maintenance from CS3) 
- Photoshop 
- Illustrator 
- InDesign 
- Flash 
- Dreamweaver 
- Acrobat Pro 9.0 
CS4   140 
 6 Adobe Design Premium CS4 (individual license) 
- Photoshop 
- Illustrator 
- Acrobat Pro 9  
- Web Standard
CS4   100
50
50
250
 7 AMBER 9 9 1
 8 Autodesk 2008
- AutoCAD 
- Autodesk AutoCAD Revit Series 
- AutoCAD MAP3D 
- AutoCAD Civil 3D 
- Autodesk Inventor Pro (AIP) 2009 
- AutoCAD 
- Autodesk AutoCAD Revit Series 
- Autodesk Inventor Pro (AIP)  2010 
- AutoCAD 
- Autodesk Revit Architecture  
- Autodesk Civil 3D 
- Auto CAD Electrical 
- 3D Studio MAX
- Autodesk Softimage 
- Autodesk Maya
   
159
80
30
15
40
161
5
30
20
20
20
20
39
20
  9 Endnote X1 Sitewide      (unlimited licenses)
 10 English-Online 24/7 (Perpetual - Network License)      60 (network licenses)
 11  E-Kamus  5.02   450
 12  Eviews   6.0   200 network licenses
 13 MATLAB 
Matlab 
Matlab Compiler 
Commucation Toolbox 
Control System Toolbox 
Signal Processing Blockset 
Fuzzy Logic Toolbox
Image Processing Toolbox
Neural Network Toolbox
Signal Processing Toolbox 
Simulink
Wavelet Toolbox 
Communication Blockset
Simulink Control Design
r2009b
v7.1
1
v3.2
v6.2.1
v6.21
10 
v2.2.2
v5.1
v4.0.6
v6.4
v6.3
v3.0.3
v3.2
v1.3
  Network Licenses r2009a 
125 r2008b 
2008a 
10 r2007b 
20 r2007a 
10 
10 
25 
35 
35 
50 

10 
20
 14 MAPINFO   7.8  8.0   52 / 40
 15 MAPINFO 
ArcGIS ArcInfo  
8.0    40
25
 16 Microsoft 
- Windows Vista 
- Windows 7 
- Windows XP
- Office 2003 
- Office 2007 
- Project Profesional 2003/2007
- Visio 2003/2007 
- Frontpage 
    Unlimited/ Based on request
 17  NVIVO 7 7      12
 18 NVIVO 8 8 30 Mc Afee    (Antivirus) 4,500  
 19  Symantec 10.1  (Antivirus) 4,500 
 20  SAS (Statistical Analysis System)  9.2    Unlimited Licenses 
 21 SPSS 17 &18 200 Modules :  
SPSS Base Module Local Licenses :
    Network Licenses : 150
50 (included Data Entry Builder Module) 
 22

S-PLUS  
TIBCO Spotfire S+ Unlimited Licenses TIBCO Spotfire S+Finmetrics 
TIBCO Spotfire Miner
TIBCO Spotfire NuOpt  
TIBCO Spotfire SeqTrial 

8.1.1
3.0.4 
8.1.2 
1.9.2 
2.0.6
 
   
 23  Statistica 9.0     30 network licenses 
 24 Turnitin (Anti Plagiarism Tool)     License for 33000 students 
 25 Wolfra Mathematica 7 7.1 1 (network licenses)
The frequency of ICT Courses conducted for UM staf from 2006 to 2009 are as follows:-
Seminars co-organised by PTM are as follows:- view details... 

1).Seminar SPSS 17.0 and Clementine 12.0 – on 12 Feb 2009 SPSS 17.0
SPSS 17.0 for windows is a modular, tightly integrated, full-featured product line. along with related products from spss inc., it provides capabilities for all stages of the analytical process - planning, data collection, data access, data and output management, data analysis, reporting, and deployment.

- save time with easy data access
- prepare your data in a flash
- power statistics for better analysis
- deploy results to maximize their benefits

Clementine 12.0
Data mining expedites the universal process of learning from experience. it arms you with the knowledge to make informed decisions and gain a competitive advantage.

- build your expertise into the discovery process
- explore opportunities with powerful modeling techniques
- maximize time-to-solution with accelerated knowledge discovery
- deliver your result cost effectively

2).The Usage of E-Dictionary in Institute of Higher Education – on 14 Aug 2009 The Speaker of the Seminar is Mr Zahari Dollah from Anpec Global Corporation Sdn Bhd. In the seminar, he outlined the use of applications that includes e-Dictionary functions as follows:-

1) AS A WORD REFERENCE 
E-Dictionary can be used as a reference when students or teachers who do not understand the word in any media source. The dictionary acts as an alternative to existing book dictionaries. 

2) AS A RESOURCE FOR UNDERSTANDING SOLUTIONS 
Understanding of words is important in ensuring accurate understanding. The need to refer to book dictionaries which is usually thick make students ignore the dictionary and only guess the meaning of the word. This may lead to an inaccurate understanding or unfaithful in any way. 

3) AS A WORK REVISION 
In MS Word, there are only spelling checker in English. Therefore, all work in typed in Malay is not checked/revised. With the use of E-Kamus/Dictionary of 5:02, spelling in Malay not only revised but the next closest word is also given (the smart proposition). 

4) SIMPLIFY AND EXPEDITE LEARNING 
Internet is the main source of information when searching for student review subjects. With understanding and a good vocabulary, the students can reinforce learning more quickly and easy. 

5) FOSTER ENRICH VOCABULARY
Before the usage of e-Dictionary, mastery of vocabulary usually requires patience and a high sense of curiosity. However, with the use of e-Dictionary, each student can master vocabulary quickly and easily. Hence, the culture of searching new words can be instilled among the students.

(a) 2009 E-Lecture Project 
i .Introduction E-Lecture is an international collaborative project among 3 universities namely Kyoto University of Japan, Tsinghua University of China and University of Malaya. The method used to share lecture is by using video conferencing technology in which lecturers from each university take turns to provide lectures. The topics is on Environment Science which included Air, Water and Solid Pollutions, Management and Control of Environment. The 2007 E-Lecture project is a continuity from 2006 E-Lecture Project. Video Conferencing required main equipment consists of Video Conferencing Set, camera, LCD Projector and screen. Video conferencing also required stable network connection and identification of the IP address. In order for the project to be successfully implemented, the three universities have to provide high capacity network connection to ensure that the audio and video is successfully transmitted. The E-Lecture was conducted in Video Conferencing Room (formerly known as Seminar Room C1), Faculty of Science. 

ii . E-Lecture class schedule for Semester I & Semester 2 2009/2010 Please refer to Attachment 1 & Attachment 2 (b). Other Video Conferencing Session (beside E-Lecture). PTM also received application from UM staff to use video conference facility for specific events. Other Video Conferencing Session (beside E-Lecture) that had been accomplished in 2009 are as follows: 

No Date Title
1. 16/2 Testing of Internet Access for VIVA: - between student University of Malaya (FPP) and the University of Otago, New Zealand on February 27 
2. 27/2 VIVA : - between student University of Malaya (FPP) and the University of Otago, New Zealand.
3. 27/2 Testing of Internet Access for Conference – University of Malaya and University Belfast
4. 2/3 Conference: - University of Malaya and University Belfast (4.00 pm Malaysian time) 
5. 8/4 April Testing of Internet access to Kyoto (to start the E-Lecture session 2009-2010) 
6. 4/5  Testing of Internet Access: - University of Reading, UK 
7. 5/5 Discussion :- UM - University of Reading,UK
8. 15/5 Testing of Internet Access:- London School of Economics, UK 
9. 18/5  Testing of Internet Access :- London School of Economics, UK
10. 19/5 Discussion :- UMCoRs – London School of Economics, UK
11. 20/10 VIVA: - between students from Auckland University of Technology, New Zeland and examiners from UM (FPP)
12. 9/11  Testing of Internet Access:- APRU 
13. 17/11  APRU Conference

(a). Webcasting as a Medium of Live Broadcasting in Campus Webcasting technique is a new technology that was implemented in University of Malaya recently, the technology had been used by the people through out the world as a medium to show video in streaming mode in the internet. The Webcasting project was started at the end of year 2005; the first broadcasting on the internet was on January 12, 2006 with QAMU`s event “Urusan Dokumen”. Webcasting can be viewed at http://webcast.um.edu.my/live.php After several sessions of webcasting successfully accomplished, PTM had decided to make webcasting as compulsary for all the main events in University of Malaya. 

(b) . List of Webcasting Events in 2009 

No. Date Title No. of Day Oganizer
1 Jan 15 Recording & Live Webcast: - UM Expo 2009: - Prize Ceremony 2009 for EKSPO UM at the Foyer of UM DTC 1 IPPP
2 Jan 16 Recording & Live Webcast - Briefing of Academic Performance Audit / Institutions Audit By MQA 1 QAMU
3 Feb 4 Recording :- Workshop on "Classification of Purpose-Built Office Building in Malaysia" at PWTC   1 FAB
4 Feb 5 Recording & Webcast :- Lecture by Professor Dr. Prime. Muhamad Zakaria-"Mysteries IN TRADITIONAL MEDICINE"  1 ICR
5 Mar 10 Webcast : - Second Budget Economic Stimulus Malaysia 1 PTM
6 Mar 11 Recording :- Workshop on "Classification of Purpose-Built Office Building in Malaysia" at PWTC  1 FAB
Mar 17 Recording & Webcast :- Public Lecture by Professor Horvitz  1 ICR 
Mar 20 Recording & Webcast :- Lecture by Professor Dr. Prime. Noraini Idris - "Mathematic Teaching and Learning: Past Present and Future"  1 ICR 
April 1 Recording & Webcast : Prime-Lecture by Prof.. Dr. Low Wah Yun-"Youth Sexuality: Issue and Challenges" 1 ICR
 10 April 3 Webcast : - Appointment of the Sixth Prime Minister of Malaysia 1 PTM
 11 April 15 Recording & Webcast : - Briefing on Academic Performance Audit / Audit Institutions  1 QAMU
 12 April 21 Recording & Webcast : Prime-Lecture by Prof. Dr. Hashim Mohd Ali-"The Expending World of Chemical Engineering" 1 ICR
 13 April 29 Recordings : - Program "Workshop on Health Systems in Transition" 1 F. Ekonomi 
 14 May 11 Webcast :- Pre-Employment Program Opening by Vice-Chancellor 1 HEP
 15 May 12 Recording & Webcast: Pre-Employment Programs 1 HEP
 16 May 13 Recording & Webcast : Pre-Employment Programs 1 HEP
 17 May 13 Recording : - Program "Workshop on CPDS Research Output" 1 F. Ekonomi
 18 May 26 Recording & Webcast : - Prime-Lecture by Prof. Dr. Christopher Chiong Meng Boey - "The Interaction Between Mind And Body: Implations For Health" 1 ICR
 19 June 9 Recording and Webcast : Opening of University of Malaya Wellness Program by the Deputy. Minister of Higher Education at the DTC 1 Fak. Perubatan
 20 June 19 Recording and Webcast : - Briefing on the PTK Implementation for Lecturers Grade DS / DU / DUG 45 -54 at KPS 1 BSM
 21 June 31 Recording : - seminar organized by CEBAR at the Hilton Hotel 1 CEBAR
 22 July 1 Recording : - seminar organized by CEBAR at the Hilton Hotel 1 CEBAR
 23 July 29 Recordings : - Seminar at Postgraduate Room, Faculty of Economy 1 F.E.P
 24 July 31 Rakaman :- seminar di Bilik SA1, ISB, Fak. Sains Recordings: - Seminar at SA1 Room, ISB, Faculty of Science 1 Fak. Sains
 25 Aug 10 Recording and Webcast : - Session 1 - Graduation Ceremony 2009 1 ICR
 26 Aug 11 Recording and Webcast : - Session 2 & 3 - Graduation Ceremony 2009 1 ICR
 27 Aug 11 Recording and Webcast : - Session 4 & 5 - Graduation Ceremony 2009 1 ICR
 28 Aug 13 Recording and Webcast : - Session 6 & 7 - Graduation Ceremony 2009 1 ICR
 29 Aug 14 Recording and Webcast : - Session 8 - Graduation Ceremony 2009 1 ICR
 30 Aug 15 Recording and Webcast : - Session 9 & 10 - Graduation Ceremony 2009 1 ICR
 31 Oct 6 Recording and Webcast : - Prime-Lecture by Professor Dr. Prime. Wan Zawawi Ibrahim 1 ICR
 32 Oct 12 Recording and Webcast : - Opening Ceremony "Pameran Rehal" 1 ICR
 33 Oct 15 Recordings: - Excellent Service Award Ceremony, Certificates of Excellent Service Award and Setia 2009. (Done by FBL) 1 ICR
 34 Oct 22 Recording: - Heritage Discourse: Rehal  1 IC
 35 Dec 12 Recording: - Ceremony of 50 Years Celebration of University of Malaya Library 1 Perpustakaan 
 36 Dec 16 Recordings: - Opening Ceremony "Malaysia Toray Science Foundation Grant Research Symposium 2009" 1 IPPP
 37 Dec 16 Recordings: - Prime- Lecture by Prof. Prime. Dr. Hoursunarani Vadivelu - "THE ENEMY WITHIN: Microbes and Genes" 1 F.Perubatan

Centralised antivirus monitoring has been consistently and continuously implemented since january 2007. Through the monitoring, the number of computers that received update, the number of computers infected with virus and the effectiveness of antivirus policies in cleaning a found virus were recorded every day. Identitities of Computers with repeated virus infection had been communicated to the relevant PTJs` representatives via e-mail for cleaning. The objectives achieved through the monitoring are: Status and number of computers that received antivirus updates could be known. This information is important because failure of a computer to get latest update can expose the computer to the latest virus infection. Number of virus infection events could be detected. Information about computer with highest virus infection also could be known. This piece of information can be utilized to implement cleaning and prevention actions on the affected computer. Effectiveness of antivirus policy to take action against the detected virus. Antivirus that has been configured properly is able to clean the detected virus without the need for human intervention. The following is a summary of data collected from the Symantec and McAfee consoles for the period January to December 2009: See Graph.

PTM has become a medium of communication and intermediary between the University of Malaya and the Malaysian Computer Emergency Response Team (MyCERT) for handling reports of security incidents involving computers from the University of Malaya. Here is the breakdown of cases received and completed from January to December 2009: Month 2009 Spam Copyright Infringement Worm / Virus SSH / Malicious Probe Botnet January 0 0 0 0 0 February 0 0 0 0 0 March 0 1 0 1 0 April 0 1 1 0 0 May 0 0 0 0 0 June 0 0 0 0 0 July 1 0 1 0 1 August 1 0 0 0 0 September 1 0 0 0 0 October 0 0 0 0 0 November 0 0 0 0 0 December 0 0 0 0 0 Total 3 2 2 1 1 Grand Total 9 Total number of cases received in 2009 showed a decrease of 75% compared to the number of cases received in 2008.

To ensure that the University Malaya ICT Procedures and Rules Document was adhered to and applied, ICT Procedures and Regulations (P&R) Report was provided on monthly basis, starting in January 2009. This document contains several reports to support some PTM`s core work processes. The following is a list of reports contained in the P & R Report: ICT Quality Complaint System`s Annual Objective Achievement Report McAfee and Symantec Centralized Antivirus Monitoring Report Network Viruswall Monitoring Report ICT Security Incident Report Type / Category ICT Security Incident ICT Security Audit Report List of Video Conference and Webcasting Software (Off-the-shelf) Procurement Report Visitors / Vendor / UM Staff Admission Statistic to Center for Information Technology Year 2009 Server Access Application Report New Desktop / Notebook Application Report List of Webhosting Service Application List of ICT Training.

To ensure that the campus citizens install their computers with the latest patches, PTM had prepared patches for download by all campus citizens as an alternative to automatic download. Patches had been placed on the website http://ictsecurity.um.edu.my. E-mail announcement about the patches had also been sent each month as a reminder to all the campus citizens so that they were always cognizant of the security risks and to ensure that their computers were equipped with the latest patches to avoid any security risk. Number of patches that were downloaded from the Microsoft website and uploaded to the ICT security website in 2009 is as follows: Month Windows 2000 Windows Server 2003 Windows XP Microsoft Office2003 Microsoft Office2007 Vista Total January 1110014 February 0111014 March 1230028 April 97811131 May 1112207 June 881100532 July 53001211 August 57810526 September 366005 20 October 101115111149 November 13221211 December 57710424 Total 4957639643227.

ICT Security, Training and Quality Control Division is responsible for managing applications to open access ports to the servers in UMNet, DMZ, Server Farm and Disaster Recovery Center situated in Kampus Kota. During the year 2009, a total of 1287 applications based on IP address had been processed. Here are the details on the number of applications from January to December 2009: Month Firewall Type / Zone Firewall DMZ Firewall Server Farm Network Box (Jaring) Firewall Disaster Recovery Kampus Kota Total January 18283049 February 212610129 March 17636086 April 12561069 May 79310101 June 8651276 July 47112136178 August 118820191 September 715720166 October 6630069 November 3610367 December 9970106 Total 137110930111287.

ICT Security, Training and Quality Control Division in collaboration with the Data Center Management Division and Administration Applications Division had implemented ISIS and iHRIS Oracle server disaster recovery simulation on June 2009. During the test run, there was a problem found in the network configuration that temporarily impaired the accessibility of relevant servers for testers in Kampus Kota. Only testers from PTM could access the servers involved. Here are the total times taken for the ISIS and iHRIS recovery: No. Activity Period ISIS iHRIS 1 Server and Data Recovery 2 hours and 20 minutes 1 hour and 20 minutes 2 System Test 15 minutes 27 minutes 3 Recovery period (Total) 2 hours and 35 minutes 1 hour 47 minutes Here are the problems that had been identified during the exercise: High server room temperature caused by damaged air conditioning equipment. ISIS and iHRIS servers were inaccessible by the testers in Kampus Kota segment. There were problems in the network interface where the packet loss occurred after DHCP Server hop. Improvements were proposed to ensure that future simulations will attain near real-life disaster situation. In short, the Disaster Recovery Plan provided is effective. All checklists could be applied and implemented. However, network problems that had been identified need to be corrected so that the servers involved are always readily available to be accessed according to plan if disaster really occurs.

As one of the efforts to enforce ICT security, Security Division, ICT Training and Quality Control Division had conducted safety audits on the network hardware, servers and applications. Security Audit objective was to expose security weaknesses such as software configuration weaknesses and software or application vulnerabilities, so that preventive measures can be taken to strengthen the software or the application before it is exploited by irresponsible parties. The following is a summary of the total ICT security audit carried out in Year 2009 : Month Audit 2009 Application Server Network January 0 0 8 February 0 10 0 March 0 0 12 April 9 0 0 May 0 16 0 June 12 0 0 July 0 0 352 August 0 20 0 September 11 0 0 October 1 1 0 November 0 0 17 December 18 0 0 Total 51 47 389 Grand Total 487 KPI 2009 – 50 Audits.

MS SharePoint Portal development for each faculty / PTj in the UM is intended to improve administration and management systems at the PTjs and also UM overall so that to be more effective, fast and responsive. Ms. SharePoint Portal provides a collaborative work space which will improve collaboration between staff in facilitating their daily tasks. Ms. SharePoint also allows sharing of documents and users can control access to each component to protect the information from parties that are not related. Among the components offered in SharePoint Portal are : -- Libraries Documents Library Picture Library Slide Library Communications Announcements Contacts Discussion Board Tracking Calendar Tasks Survey Custom Lists Customs List Web Pages Site and Workspaces List of Introduction Demo & User Training Sessions held throughout the year 2009 are as follows: Month Demo Date PTj Name Introduction Demo / User Training February 27 Bahagian Akademik Introduction Demo March 5 Jabatan Pembangunan dan Penyelenggaraan Harta Benda (JPPHB) Introduction Demo 6 Fakulti Perubatan Introduction Demo 20 Pejabat Timbalan Naib Canselor (PI) Introduction Demo 23 Bahagian Pentadbiran dan Kewangan Introduction Demo April 7 Pejabat Naib Canselor Introduction Demo 9 Bahagian Sumber Manusia Introduction Demo August 6 Perpustakaan Utama Introduction Demo 18 Perpustakaan Utama User Training November 5 Unit Audit Dalam Introduction Demo.

Collaborative & Communicative Applications Division 2009

Bahagian Aplikasi Kolaboratif & Komunikasi, PTM (BAKK) has 1 Senior IT Officer (F48), 1 IT Officer F44, 11 IT Officers F41 and 8 Assistant IT Officers. The development activities by the division concentrate more on Community Based Collaborative Applications which basically aims to: integrate/develop various relevant available OSS technologies & platform with existing portal/systems towards a manageable enterprise wide system for the university

Click here for more information..

Administrative & Application Division 2009

Administrative Applications Division is responsible for the planning, development, implementation, maintenance, enhancements and upgrades of all application systems used by University Malaya for the administration of students, finance, human resources, facilities, assets and complaints.

 
 Bil  System/Module Description 
1. e-Recuitment Akademik (Fakulti Perubatan as pilot PTj) A system to manage and record staff appointment information at PTj level, from advertisement, application till selection and issuance of letter to applicant, Application is located at e-recruitment portal.
2. Latihan – Kursus Dalaman A module to manage BSM and PTM sponsored applications, from application till selection. Application is located at Umportal, UMRCIS dan iHRIS. 
3. Pengesahan Kerja Lebih Masa OT approval is done by the supervisor at UMPORTAL.
4. Isytihar Harta A modul for staffs to declare assets. It can be done via UMRDIS.
5. Lapor Diri Online A module for PTj to record newly appointed staffs reporting for duty so that staff number generation can be expediate. 
6. E-Management Report A module to display statistics and information on staff Application is available to senior staffs via UMRCIS. 
7. Pengurusan Staf Bermasalah A module to manage the records of staffs with disciplinary problems. It is available via UMPORTAL and UMRCIS. 
8. Peperikasaan Perkhidmatan A module to manage service examination from advertisement of courses offered to examination result.The module is available via UMPORTAL, UMRCIS and iHRIS. 
9. Kenaikan Pangkat Bukan Akademik – Penilaian Potensi Kepimpinan A module to manage the process of peer evaluation for non academic staffs applying for promotion. 
10. Tatatertib A module to record staffs unders disciplinary actions.
11. Permohonan GCR dan Bawa Baki Cuti Kehadapan A module to apply for GCR (golden handshake) and bring forward unused leaves.
 12. Zamalah Online A module to manage post graduate students` scholarship application and approval. 
13. Course and Teaching Evaluation A module for students to asses course and teaching. It is developed for the Faculty of Medicine, Dentistry and Asasi. 
 14. e-application : Offshore Office A module related to application online used by the offshore office. 
 15. e-Undi A system that automates MPMUM election.
 16.  Akademik dan Ijazah Dasar A module to manage proforma and credit exemption. 
 17. Sistem Maklumat Tempahan Kenderaan A system to manage bookings for vehicle. 
 18. Sistem Pemadam Api A system to manage fire extinguishers.
 
 Bil  System/Module Description
1. e-Attendance A system to record attendance and overtime. It was used by several PTj as pilot project in Nov 2008. Later the was enhanced to suit the need for campus wide use. The system was successfully rolled out to the whole campus in Jul 2009.
2. PTK The system was improvised to cater for new method of PTK examination.
3. Modul Penilaian Prestasi - Fasa III The module was enhanced to include the function to evaluate online by the assessors.
4. Cuti Perkhidmatan – Cuti Tahunan Dalam Negara The module was enhanced to include the pro-rate feature during leave application.
5. Modul Pengurusan Fail Involves screen re-structure. 
6. Elaun dan Tuntutan - Insentif Pakar - Elaun Galakan - Elaun Khas Pentadbiran, Tanggungkerja & Pemangkuan Involves screen re-structure.
7. Kenaikan Pangkat Bukan Akademik - KUP
8. e-recruitment The module was enhanced to include the display of resume.
9. Pendaftaran Ijazah Dasar The module was enhanced according to user requests presente during regiration online preparation meeting.
10. Peperiksaan Ijazah Dasar A module to record information on external examiner.
11. Peperiksaan Ijazah Tinggi Enhanced logic for examination result generation.
12. Pendaftaran Ijazah Tinggi :
A) Establish control on process “gagal keluar” and observation. 
B) Penukaran proses pendaftaran client kepada pendaftaran belum sah 
C) Improvised the process “ Jana Luput”
13. Sistem Akaun Pelajar A module to manage bad debts.
14. Kemasukan Ijazah Tinggi Enchanced module to include processing of KKM data and generation of enrollment report.
15. Kemasukan Ijazah Dasar Improvised processing of undergraduate data.
16. Modul Latihan Industri
17. e-Industrail Training       
 
 Bil  System/Module Description
1. Tuntutan Kerja Lebih Masa A module that allows staffs to claim overtime.
2. Pengajaran Sambilan A system to manage matters related to part-time teaching, from advertisement of coursed offered, application, approval and issuance of letter to applicants
3. Integrasi SAS dan Saga To enable automatic journal posting to SAGA System.
4. e-Progress Report A module that enables supervisor, department head and Deputy Dean to evaluate the research reports submitted by postgraduate students via online. 
5. e-Application : Pemilihan Peringkat Fakulti A module that automates the process of postgraduates selection.
6. UMCLAS A system that records and reports class attendance.
7. Sistem Aduan Versi 2 A system developed to replace the existing Sistem Aduan ICT. This new system will become a one-stop complaint sytem where all complaints will be logged to this system. It will be developed in 4 phases and is anticipated to fully complete by end of 2011. 
 
 Bil  Systems/Modules Description 
1. Cuti HRM cuti sabatikal cuti penyelidikan cuti persidangan The existing leave module will be enhanced to include additional conditions, formula etc..
2. Buku Rekod Perkhidmatan Malaysia A module that enables the recording of staffs` service activities in service record book.
3. Sistem Pinjaman Pelajar Integration between Student Loan System, Receipting and SAGA. 

Customer Services Division 2009

On 30th April 2009, a tender for 150 units of desktop computer had been opened. The tender was closed on 20th Mei 2009. All the computers are for the replacement of staff`s computers that are more than 6 years, and for the replacement of old computers in the computer laboratories. 

Total unit of desktop computers : 150 
Brand and model : HP Compaq DC7900 Small Form Factor
On 9th September 2009, an open tender for 1000 units of desktop computer had been opened. The tender was closed on 29th September 2009. All the computers are for new staff, for replacement of staff`s computers that are more than 6 years, and for replacement of computers in the computer laboratories that are more than 7 years. 

Total unit of desktop computers: 1000 
Brand and model: HP Compaq 6005 Pro
On 8th September 2009, a tender for 100 units of desktop computer had been opened. The tender was closed on 18th September 2009. All the computers are for the replacement of old computers at the Faculty of Education. They are to replace lecturer`s computers and the computers in the computer laboratories that are more than 6 years.

Total unit of desktop computers: 100 unit
Brand and model: HP Compaq DC7900 Small Form Factor
On 3rd July 2009, a tender for 50 units of desktop computer had been opened. The tender was closed on 22nd July 2009. All the computers are for the new computer laboratory in the Library located at the Nilam Puri Campus, Kelantan.

Total unit of desktop computers: 100 unit
Brand and model: HP Compaq DC7800 Small Form Factor

Network Division 2009

During 2009, Universiti Malaya by means of Pusat Teknologi Maklumat (PTM) had gone through twice the process of upgrading the leased-line project. The first part involved an upgrade from 200Mbps to 250Mbps and the second part of the upgrade from 250Mbps to 300Mbps. Faster and more efficient web surfing, direct connection and any other online applications experience to the Internet are some of the significant impact from this project.

Previous Leased-line Transfer Rate : 200Mbps
Upgrade (1st part) : 250Mbps
Upgrade (2nd part) : 300Mbps
In order to have student to experience a better service quality while accessing the Internet, UM by means of PTM has upgraded its wireless LAN leased-line to the Internet twice from previous state transfer rate of 60Mbps to the 80Mbps and again to the 100Mbps transfer rate speed. This shows our high commitment to give the service and facilities to the students. 

The upgrades were carried out to cater an increase of number of wireless user in the Campus.

Previous Leased-line Transfer Rate : 60Mbps
Upgrade (1st part) : 80Mbps
Upgrade (2nd part) : 100Mbps
PTM received applications and requests from PTjs to have date points install at their departments for newly appointed staff or just a replacement of the faulty existing data point. Throughout the year 2009, two quotations had been conducted involved 1000 unit of data points. To ensure the requests are to be handled in the shortest time period, PTM had performed its procurement in advance by quotation and when there is a request concerning data point installation, appointed contractors will do the necessary installation and number of data points are then to be deducted from the number of data points awarded in the tender/quotation. This may ensure the user request will not take too much time to be carry out.

Total of Data Points Installed : 1000 units
From the survey conducted in the year 2008, almost 200 lecture/seminar rooms in faculty buildings have not been equipped with LCD Projectors facility. PTM has taken an initiative to request an allocation to buy and install LCD Projectors in all of those rooms indentified earlier. With the RM 1million allocation approval, 160 unit of LCD Projectors were then been installed together with the screens. This project has yet to be recognised as helping the faculties in teaching and learning process. The introduction of the facilities can be considered as enhancing the image of the University in facility preparation or technology usage involved during in learning and teaching process.

Total Number of LCD Projector : 160 units
Network Division had performed collaboration with two other divisions in PTM (Application Division & Data Centre Division) in an integration process of the LDAP and wireless system project. This project is critical as thousands of wireless users in UM will no longer have to apply and register for the wireless account if they want to use the wireless facilities within the campus. As they are all were given a unique ID for them to use the email system, that same ID then can be use for authenticating into UM wireless system.
192 unit of data points with 18 unit of network switches had been installed at all the voting centres to ensure E-Vote process can be carry out online. The new VLAN for this process was also being introduced into UM LAN networks. Even thought the E-Vote was only held in early 2010, the technical preparations were carried out earlier as there are 18 locations involved in the campus.

Total Number of Data Points : 192 units
Total Number of Network Switch : 18 units
In year 2009 a dedicated connection for Bahagian Sumber Manusia (BSM) usage had been properly installed into UM networks. This connection can be considered as an intranet network for BSM staff performing their data and information update tasks as required by MAMPU in Putrajaya.

It has been planned by the year 2010, this connection will then be integrate into UM main network as it then can be access by each UM staff, as been required by MAMPU.

Last Updated: 27/04/2017